I found 5 Star on Yelp and have to agree with the other reviews. Greg is just great! Supremely competent, always willing to go the extra mile for you, completely reliable and generous with his time for very reasonable fees. I can't recommend him highly enough.

Greg is amazing! Incredibly helpful, polite, honest, and friendly. I can't recommend him enough!.

He spent a ton of time on my issue, was up front about the charges (which are INCREDIBLY fair), and then took plenty of time explaining to me everything that was happening with my ill feeling computer.

5 out of 5! (Wish I could give more.)

 

This really is 5 star service! Greg has his shop in the back of his house in the North Hollywood area. No bells and whistles. Just really good and fast service. I  called at 9 am, Greg told me to come right over, and I was in and out in 30 minutes. It would probably taken even less time had we not been chatting away about the neighborhood and the real estate market. (my fault)..

I found Greg right here on Yelp and the reviews speak for themselves, and I agree wholeheartedly.Greg's a straight-forward, no-nonsense kind of guy who charged me $25 to reload my OS.  Very reasonable. If I ever need PC help again,  will definitely not look elsewhere. Greg's da man!

Well I went to Greg based on his stellar Yelp ratings. I'm just here to echo the sentiment of others and also give my own 5 star rating.  I've had dodgy luck with computer tech support in the past, but Greg is the real deal - honest and gives you the straight story.  He even threw in some extras.  My computer is running better than ever!  Thanks again, Greg!

I bought my PC from Cyber Power about three years ago. It has never worked efficiently from the very first day I received it. I've brought it to multiple repair shops when I was stationed in Germany and I've brought it in to Cyber Power twice to find out what was wrong with it in addition to my computer-saavy friend taking a look at it from school. No luck. No one could figure out why it would keep shutting down.

Luckily, I found 5 Star on Yelp and after reading the reviews on 5 Star Computer Service I decided that I should at least give Greg a call to see what he can do. I brought it to him on a late Wednesday afternoon and he had it ready to go by Friday. I was getting married on Friday so I couldn't pick it up of course. Greg responds to my email, congratulating me and telling me that he wont "disturb" me on Saturday presuming that my honeymoon was the day after Friday. Haha, it was a very considerate gesture and to me: that's good business, though I didn't have my honeymoon on Saturday since my wife has class in the morning .

I picked it up on Monday morning, Greg invited me into his shop where he had explained what was wrong with the system and a few temporary problems that I had with my Windows 7 product key. My P5NSLI mobo's North Bridge was wayyyy too hot, so Greg installed a hasty zip-tied mini fan to the bridge heat sink.. for free =) ! He also pointed out that one module of my 2x1GB PC6400 memory was no good. Additionally, upon hearing that I was planning on upgrading my CPU and RAM, he gave me some very useful tips regarding those simple procedures.

Greg is a straightforward and considerate gentleman whom I really owe the salvation of my three year old rig to. It's been fairly good so far with Windows 7, which Greg installed for me BTW, and I'm running MW2 on max settings- no problem whatsoever!  

The price?  Greg only charged my case for the diagnostic fee of $105.  He only took a $100 from me as I didn't bring exaclty $105 and I guess he didn't want to go find change.  What can one say about such outstanding service?  Not much except, "Truly FIVE STAR!"

 

I'm so glad i found these reviews before I went anywhere else.  As promised, Greg was thorough and had integrity.  He gave me my options and didn't try to push me into anything.  The fix ended up being just a new cable and he helped me get set up, charged a very reasonable price and got me a NEW VELCRO STRIP that would encompass all the cords.  Hey, think about other vendors: would they go that extra mile?  Very happy and I too am recommending him to others.

I needed to get data and documents from an ancient scsi drive. Greg had it copied onto a dvd for me within 40 minutes. His manner and workshop were clean and efficient.

 

This shop is truly 5 star. Greg, the owner, is a computer genius. He can fix any P.C. issue on the planet.  I brought in a very run down Desktop, and he ended up fixing most of the box for free. He was throwing in extra parts, downloading and installing my updates, this guy is unreal.

He even helped me one night, on the spot, and stayed an hour past closing time. Above and Beyond!! I am so happy he is around.

He won't sell you anything you don't need, and he is very upfront about what you need, for what you want to accomplish. He has every piece of hardware in the shop, so everything gets done fast, and is super cheap. He was even on the phone with another customer, fixing her problems over the phone, cheating himself out of business. This shop is the best.

 

Yep, there's a reason that '5 Star Computer' has 5 stars on Yelp... I went to Greg for laptop repair because of the raving Yelp reviews. I was NOT disappointed.

Greg is super friendly, very knowledgeable and works quickly to fix your issues. The only reason I didn't get my laptop back in a couple days was because I couldn't pick it up - not because he didn't fix it in record time. :)

Seriously, this is good time & money spent. If you need any kind of computer repair, Desktop or Laptop, take it to 5 Star Computer Service.

If you don't believe me, let me tell you that I am actually writing this review on my newly fixed laptop (which is working at lightning speed thanks to Greg)!

Your friend on Yelp - Justin T

He also gave me a missing keyboard key for cheap... better than buying a new keyboard for sixty bucks...

 

I didn't think a computer repair shop could get so many 5 star ratings, so when my computer crashed a few days ago, I decided to see if all the reviews were correct. 5 stars doesn't do this place enough justice!  Most importantly, Greg went over everything with me when I first brought my computer in. I knew the minimum I would be spending, what he would be doing, and how it might be more expensive. Not only did it come out to exactly the orginal, minimum cost he told me up front, but he fixed and did way more than what he agreed!  He continually called me each day to update me on what he was doing next and if I wanted him to do more. He also added the best anti-virus software out to my computer (for a small fee). All in all, I would definitely go back and I recommend this place to anyone!

Greg is great.  Very straight forward and gives a thorough explanation of what to expect and also what he's done to fix the situation.

His prices seem to be fair as well.  He doesn't press you to buy his stuff and gives you options if you want to buy components elsewhere.  (For me, I'd like to make sure he stays in business - much better for me to have a viable option if my computer ever goes down again.)

I drove 30 minutes based on the reviews here and wasn't disappointed.  Just wished he had a shop closer to me.

 

I had my laptop repaired today and my experience was consistent with other favorable reviews here. I had previously called about what I needed done and the price and amount of time quoted (a couple of hours) were both met as promised. My laptop is finally working normal again.

 

it was late friday night,

after 2 12 packs of stellas between 4 people we decided that the best way to detox was by playing wii. BIG mistake if you are drunk.

we were playing baseball and the homie throws a fast ass pitch and the controller slips out of his hand and of all places the controller hurls towards my toshiba laptop screen in excess speeds of fast as hell.

did it crack you ask? hell yes.

so 346 dollars later the laptop screen was replaced by Greg in THREE business days. his labor to do this was only 45.

awesome!

 

In world where ediocrity rules, and where professionals too often seem pathologically incapable of going above and beyond low-normative average in the service of their clients, this computer shop is a revelation.  Greg does everything right.  I brought him my Averatec laptop that had a power-charging issue.  Not only was he in touch with me by phone every couple of hours to tell me where he was in the process, he methodically went through all the possibilities for the failure, instead of going right to the most profitable-for-him decision.  (If he did, I would have paid it and known, right?)

Five stars?  Ten stars?  Give this man a galaxy and name it Five-Star.

 

Actually if I could give 7 or 8 star to this business I will do it.

Greg the owner is mastering the place as I never seen that often anywhere in the world.... He take time to listen you, explain you everything about your issues and the way he will proceed to repair your machine, his whole behaviors and communication inspire trust and respect.  

His lab is extremely clean and perfectly arranged, everything is under his control and you can feel it.

Greg repaired one of my laptop crossing 5 or 6 different diagnose tools, he analyzed all the components, detected the roots of the problem, cloned my data's and re-installed everything perfectly onto a new hard drive... all in 2 days for a very reasonable price.

He gave me back the trust in computer repair that I lost completely in other places... Greg can also provide you advices to build the machine of your dream and assemble it .

Now I have other things to repair with few other devices and without hesitation I will do it with Greg and 5 Star Computer Service... NO ! 8 Star Computer Service

Yeah ! Fifteen Star Computer Service !
A place I vividly recommend....

Thanks again Greg ;)

 

Greg is the BEST!

i had an 'accident' with my Sony Vaio laptop. couldn't get it to turn on. i was afraid the logic board had died. i had 'accidental damage' coverage, so i'd be able to send to Sony for repair. but Sony won't retrieve data from your hard drive. thank GOD for Greg.

i brought him the laptop + an external hard drive. he was able to retrieve all of our data in less than an hour.

i'd recommend 5 Star to anyone with a PC (my only complaint? he doesn't work on MACS). great service, very professional + knowledgeable, and super friendly.

 

I brought my laptop here based on the recommendations from yelp.  My hard drive crashed and I brought it here hoping to recover all my personal and work files.  5 Star was very up front with the service charges (they were listed on the wall).  Other places I checked out charged by the hour and did not have fixed rate pricing to fix my laptop.  Gary also did not charge me a diagnostic fee to see what was wrong with my hard drive.    He even stayed after hours, so I can pick up my computer before he left for vacation the next day.

I recommend 5 Star to anyone looking for good, responsive service from an honest, hard working computer technician.

 

Five Star Computer Service has truly outstanding customer service with reasonable pricing.  Greg, the proprietor, has both hnoesty and integrity and will not try to upsell you like Geek Squad.  I have two laptops that I have had bad luck with.  the first Dell Inspiron 5100 (not 5150) that is currently the subject of class action civil litigation due to a heat sink issue.  After my Dell died, I bought a Compaq R3000 from Best Buy with a Platinum Performance Service Plan ($499.00) well I have had the worst luck with the computer and brought my Delll laptop to Greg after somehow the offshore telephone rep. included my computer in the Inspiron 5150 settlement and replaced the heat sink and other parts.  I attempted to install the drivers and then use Second Life and my computer went dark.  I hate driving but because of Yelp members positive reviews, I went to the valley and I am thankful that I did as Greg fixed all of the issues with my computer software, viruses and did a data backup/transfer for abput $140.00 and so the Dell is as good as new (although it is now 5 years old).  Greg checked with me before he did the work and was really easy to work with.  He seems to me a master computer technician and frankly I would rather give my business to a small business owner than to a large company like Best Buy/Geek Squad that is layered in red tape and does not care about the customer.  Greg is amazing and is now the only computer vendor I would use if my computer had issues.  I appreciate hard work at reasonable prices.  For reference, I got a bit lost the first time going there.  It is on the border of the City of Van Nuys two blocks or so north of several car dealerships!  Thank you Greg!

THERE ARE NOT WORDS TO EXPRESS WHAT A GREAT JOB THIS GUY DID.

I had a Dell desktop.  Complete hard-drive meltdown - couldn't even boot, much less read the directory or access the drive.

In 5 minutes, Greg found the problem on the motherboard, explained exactly how to fix it - offering to rebuild my computer with all existing good parts coupled with a new motherboard - and started recovering over 70GB of data for me.

I took my new system home last night - and found that of the ZERO DATA that was available to me when Dell Tech Support said that my hard drive was a complete loss - Greg had recovered over 95% of it.

I can't write a glowing enough review - I was terrified when this happened that I'd lost everything.

 

I was excited to come home and write my first review for Yelp about Five Star Computer Service. This is a fantastic resource! Greg is friendly, honest, and was able to repair my laptop using parts from another laptop in the span of two days! I am blown away by his speediness and skill with computers. It is reassuring to me to know that 5 Star Computer, which should change it's name to 10 Star Computer Service, is close by in case my laptop decides to go on the fritz again. Thank you Greg!

 

All the stuff people wrote below is true.

My friends computer died and I searched on Yelp for a place to take it. I found this one, and thought, "Wow, these people love this guy."

So I took it. Greg was totally cool. He stopped doing what he was doing to look at my friend's computer. He took it apart, tested everything, and explained that the power supply and motherboard were dead. I could tell he was not bs'ing me. I have built computers so I know what he was talking about.

He said, "It will be $250 to fix this one, or $450 for a new one. We can use the same hard drive so you won't have to reinstall everything." So, instead of just selling me a computer, he found a way so that life would be easy for me and my friend. He solved the problem, instead of just selling me some computer stuff.

So, I told my friend, and he said, "OK, I'll get a new computer." I told Greg. Greg said, "OK, I'll get started right now."

Then, two hours later, my friend called me. "I changed my mind. Just go and pick it up." So I called Greg, "Hey, you're gonna kill me, but my friend changed his mind. Did you start working on it?" He said, "Yes, but that's OK. I will put it back the way it was." I said, "OK, I'll go and pick it up. How much do I owe you for your time?"

long pause...

"Well, its OK. Nothing." he said. He was so nice and helpful he didn't even ask to be paid for his time. It was more important to solve my friend's challenge than to get paid. Isn't that awesome?

I said, "All those positive comments on Yelp are true."

I don't know if this long rambling story helps, but that is what happened today. I highly recommend Greg!

 

Thanks Stephy S. and Tracy C. for  recommending 5 Star Computer Service.  Unfortunately, I didn't take my PC in myself.  My husband did.  After picking up our computer he said, "You gotta put a review up on Yelp.  Greg was so thorough and quick."  

Yep.  We brought the computer in Wednesday morning and got a call on Thursday that it was ready.  Apparently, it was a mess.  But that's in the past.  Now it's good as new.  Wheeeew!  I don't know what I would've done without my computer for more than one day.

In the past, we poked around in the yellow pages and found some guy who not only charged a lot but took our computer home to his house for days upon days.  Uhhhh....no thanks!  Never again.  

*Update - Again, major computer trauma!! Apparently, our computer's mother board exploded or something (I'm no expert) when our power went out.  Bad timing!!! I am a writer working on a deadline - my article needs to be submitted before tomorrow.  Greg saved the day.  This morning at 9am,we called.  He said to bring our computer over.  We did.  It's now done at 3pm.  And!! It's working better, faster, smoother than ever!!!  Thanks, Greg.  You are a computer guru.  Oh, and you saved my butt.  Thanks for that, too.

Thanks, Stephy and Tracy.

 

Got a referral from Stephy S. to go here to get my Dell laptop (that's almost a decade old) fixed.  I didn't really care about the computer getting fixed; I just wanted the data on my hard drive.  I called Greg, the store owner, beforehand to make an appt. and to get a quote on my laptop.  He was nice, honest, and informative, unlike some other computer repair stores I called who just ranted out a bunch of labor costs to me (in the hundreds of dollars).  

I went in the next day, and Greg immediately started working on my laptop.  He was able to get the data off my computer onto dvds in about 2 hours, and found out I had dozens of viruses on it in the process.  

In the end after I got my dvds, I asked him what I should do with my Dell b/c yeah I got what I needed but the stupid thing wasn't booting up Windows correctly.  He said he could buy my computer off of me, refurbish it, and potentially sell it again to someone who doesn't want to pay thousands for a laptop.  

Anyway, somehow, in the end we negotiated at $135 for my laptop, minus $70 to move the data on dvds, so I got only $60 bucks back .  At first I was like whoa, only $60?  But I looked into his eyes and asked him "Honestly, do you think I could get more for this laptop anywhere else?"  He said he wouldn't lie to me, and no.  And you know what?  I'm a pretty good judge of character and I believed him.  Besides, I wanted the durn laptop off my hands.  I only paid $1000 for it, but that was like 7 years ago.  I'm pretty sure it's worth crap now.  I was tired of lugging that thing around from the 3 times I moved this past year.  Plus, I already have a Sony Vaio so whatevs, I took the $60.

Other pluses: He let me use the restroom numerous times (b/c I had too much soda).  He even let my dog in even though he said he was allergic to dogs.  He answered numerous other questions I had about computers, computer software, and anti-virus questions and I learned a lot.  Apparently, Norton Antivirus is not a good program to use for viruses -- it slows down your computer 15-20% he says.  

So anyway, it was pretty fast, efficient, and painless process.  I got the attention I needed without the fuss.  I will go back to get my Sony Vaio cleaned out sometime soon.  If you go, say Stephy and Tracy referred you from Yelp.  =)

 

Never has a business been more accurately named than 5 Star Computer Service! I am the first to admit that I am a bit of a (okay a major) computer re re, but thanks to Greg(the owner), I've never felt more comfortable around the scary world of computer technology.

He's Honest. Reliable. Patient. And just plain cool and he takes care of you at the fairest price around.

So if you have a computer issue, I say screw the Geek Squad and the hundreds of dollars you'll waste cuz they show up in a cute little beetle and go for the guy who will take care of you and make you feel great about the whole experience!